Terms of Service

Effective Date: April 25, 2026  |  Last Updated: April 25, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("Customer," "User," "you," or "your") and Dions ("Company," "we," "us," or "our"), governing your access to and use of our website located at pizzadions.rest, our mobile applications, and all related services, content, and functionality offered by Dions (collectively, the "Services").

By visiting our website, creating an account, placing an order, or otherwise interacting with our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you are using our Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" shall refer to both you and that entity.

You must be at least eighteen (18) years of age to use our Services. By accepting these Terms, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding agreement under the laws of the United States and the applicable state in which you reside.

We reserve the right to update, modify, or replace these Terms at any time. Your continued use of our Services following the posting of revised Terms constitutes your acceptance of the changes. It is your responsibility to review these Terms periodically for any modifications.

2. Description of Services

Dions is a food service business operating in the United States, providing customers with the ability to browse our menu, place food orders, and access related customer services through our website at pizzadions.rest. Our Services include, but are not limited to:

• Online ordering and menu browsing for pizza, food items, beverages, and related products;
• Delivery and/or carryout/pickup order processing;
• Customer account creation and management;
• Promotional offers, loyalty programs, coupons, and special deals;
• Customer support and communications;
• Payment processing for orders placed through our platform;
• Any other features, tools, or functionalities we may offer from time to time.

We reserve the right, at our sole discretion, to modify, suspend, or discontinue any portion of our Services at any time without notice or liability to you. We may also impose limits on certain features or restrict your access to parts or all of the Services without notice or liability.

Our Services are intended solely for personal, non-commercial use unless otherwise expressly agreed upon in writing by Dions. You may not use our Services to resell food items, engage in commercial food distribution, or otherwise exploit our platform for commercial purposes without prior written authorization from us.

Availability of menu items, pricing, delivery areas, and service hours may vary by location and are subject to change without prior notice. We do not guarantee continuous availability of any particular menu item or service feature.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of using our Services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order, including your name, contact information, delivery address, and payment details;
• Maintain the security and confidentiality of your account credentials and promptly notify us of any unauthorized use of your account;
• Comply with all applicable federal, state, and local laws and regulations in connection with your use of our Services;
• Use our Services only for lawful purposes and in a manner consistent with these Terms;
• Promptly update any information you have provided to us to ensure it remains accurate and complete;
• Pay all charges incurred in connection with your use of our Services, including applicable taxes, delivery fees, and service charges;
• Treat our employees, delivery personnel, and other customers with respect and courtesy at all times.

3.2 Prohibited Activities

You agree that you will not, under any circumstances:

• Use our Services for any fraudulent, unlawful, or unauthorized purpose;
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
• Submit false, misleading, or fraudulent orders or payment information;
• Attempt to gain unauthorized access to any portion of our website, servers, databases, or related systems;
• Use automated tools, bots, scrapers, or other technology to access, collect, or harvest data from our website without our express written consent;
• Introduce viruses, malware, ransomware, or other harmful code to our platform or systems;
• Interfere with or disrupt the integrity, performance, or operation of our Services or the servers and networks connected to our website;
• Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code of our website or applications;
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of our Services without our express written permission;
• Collect or harvest any personally identifiable information from our Services without authorization;
• Engage in any conduct that restricts or inhibits any other user from using or enjoying our Services;
• Post, transmit, or submit any unsolicited or unauthorized advertising, promotional materials, or spam through our Services;
• Violate the rights of any third party, including intellectual property rights, privacy rights, or rights of publicity;
• Use our Services in any manner that could damage, disable, overburden, or impair our infrastructure.

Violation of any of the above prohibitions may result in immediate termination of your account and access to our Services, and may subject you to civil or criminal liability under applicable law.

4. Intellectual Property Rights

All content, materials, and features available on our website and through our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, software, data compilations, menu designs, brand identity elements, and the overall appearance and layout of the website (collectively, "Content"), are the exclusive property of Dions or its licensors and are protected by United States copyright, trademark, trade dress, and other applicable intellectual property laws.

The Dions name, logo, and all related marks, designs, graphics, and trade names are trademarks or registered trademarks of Dions. Nothing in these Terms grants you any right, license, or interest in or to our trademarks. Any unauthorized use of our trademarks or brand identity is strictly prohibited and may constitute trademark infringement under the Lanham Act (15 U.S.C. § 1051 et seq.) and other applicable laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our website and Services solely for your personal, non-commercial purposes in accordance with these Terms. This license does not include the right to:

• Modify, adapt, or create derivative works based on our Content;
• Reproduce, distribute, publicly display, or publicly perform our Content;
• Use our Content for commercial purposes without express written authorization;
• Remove or alter any proprietary notices, labels, or watermarks on our Content.

If you believe that any content on our website infringes upon your copyright or other intellectual property rights, please contact us immediately at [email protected] with a detailed description of the alleged infringement. We will investigate all legitimate claims and take appropriate action in accordance with the Digital Millennium Copyright Act (DMCA) and other applicable laws.

5. Payment Terms

5.1 Pricing and Fees

All prices for menu items, delivery fees, service charges, and applicable taxes are displayed on our website at the time of ordering. Prices are listed in United States Dollars (USD) and are subject to change without notice. We reserve the right to modify our pricing at any time, and such changes will be effective upon posting to our website.

In addition to the cost of food items, your order total may include applicable state and local sales taxes, delivery fees, service fees, and any applicable gratuity. All applicable fees will be clearly disclosed before you complete your order.

5.2 Payment Methods

We accept various forms of payment, including major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and other payment methods as indicated on our website at the time of checkout. By submitting your payment information, you represent and warrant that:

• You are authorized to use the payment method you have provided;
• The payment information you provide is accurate and complete;
• You will promptly notify us of any changes to your payment information.

5.3 Order Processing and Cancellations

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to product unavailability, errors in pricing or product descriptions, or suspected fraudulent activity. If we cancel an order for which you have already been charged, we will issue a full refund to your original payment method.

Once an order has been submitted and confirmed, cancellation may not be possible if food preparation has already begun. Please contact us immediately at [email protected] if you need to modify or cancel an order.

5.4 Refunds and Disputes

If you are dissatisfied with your order due to an error on our part, incorrect items, or food quality issues, please contact us within a reasonable time of receiving your order. We will evaluate each situation on a case-by-case basis and may offer a refund, credit, or replacement at our discretion. We are not obligated to provide refunds for orders that you have consumed or for buyer's remorse.

6. Disclaimers

6.1 As-Is Basis

OUR SERVICES, INCLUDING OUR WEBSITE, CONTENT, AND ALL PRODUCTS AND SERVICES OFFERED BY DIONS, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DIONS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY CONTENT, MENU INFORMATION, OR NUTRITIONAL INFORMATION PROVIDED ON OUR WEBSITE;
• WARRANTIES THAT DEFECTS IN OUR SERVICES WILL BE CORRECTED.

6.2 Food Allergen Disclaimer

Our food is prepared in facilities that may handle common allergens, including but not limited to gluten, dairy, eggs, nuts, soy, fish, and shellfish. While we make reasonable efforts to accommodate dietary restrictions and allergen concerns, we cannot guarantee that any menu item is completely free from allergens or cross-contamination. Customers with food allergies or dietary restrictions are solely responsible for making informed decisions about the foods they consume. We strongly encourage customers with severe food allergies to contact us directly before placing an order.

6.3 Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services, including payment processors, delivery platforms, and social media platforms. We do not endorse, control, or assume any responsibility for the content, privacy practices, or terms of any third-party services. Your use of third-party services is at your own risk and subject to the applicable third party's terms and conditions.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, IN NO EVENT SHALL DIONS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, FRANCHISORS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES;
• PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR ACCESS TO OR USE OF OUR SERVICES;
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS;
• ANY BUGS, VIRUSES, OR OTHER HARMFUL CODE TRANSMITTED THROUGH OUR SERVICES BY ANY THIRD PARTY;
• ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH OUR SERVICES.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO DIONS IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

THE FOREGOING LIMITATIONS APPLY WHETHER THE LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF DIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN THEIR ENTIRETY.

8. Indemnification

You agree to defend, indemnify, and hold harmless Dions, its parent companies, subsidiaries, affiliates, officers, directors, shareholders, employees, agents, contractors, licensors, and successors (collectively, the "Indemnified Parties") from and against any and all claims, actions, proceedings, damages, losses, liabilities, judgments, settlements, penalties, fines, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

• Your use of or access to our Services, including any orders you place;
• Your violation of these Terms or any applicable law or regulation;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or contractual rights;
• Any content or information you submit, post, transmit, or otherwise provide through our Services;
• Your negligence or willful misconduct;
• Any claims brought by third parties arising from your use of our Services.

We reserve the right, at our own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with us in asserting any available defenses. You agree not to settle any indemnifiable claim without our prior written consent.

9. Governing Law and Jurisdiction

These Terms of Service shall be governed by, construed, and enforced in accordance with the laws of the United States of America and the applicable state laws, without regard to any conflict of law principles that would require or permit the application of the laws of another jurisdiction.

Subject to the Dispute Resolution section below, you agree that any legal action or proceeding arising out of or relating to these Terms, our Services, or your relationship with Dions shall be brought exclusively in the state or federal courts of competent jurisdiction located in the United States. You hereby irrevocably consent to the personal jurisdiction of such courts and waive any objection to the laying of venue of any such action in those courts.

These Terms are subject to all applicable federal laws and regulations, including but not limited to:

• The Federal Trade Commission Act (15 U.S.C. § 45) regarding unfair or deceptive trade practices;
• The Electronic Communications Privacy Act;
• The Computer Fraud and Abuse Act (18 U.S.C. § 1030);
• The CAN-SPAM Act (15 U.S.C. § 7701 et seq.) for electronic communications;
• The Digital Millennium Copyright Act (17 U.S.C. § 512) for intellectual property matters;
• All applicable state consumer protection laws.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), which are addressed in our Privacy Policy.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute informally by contacting us at [email protected] and providing a written description of the dispute, your desired resolution, and your contact information. We will attempt to respond to your complaint within thirty (30) days. Both parties agree to negotiate in good faith to resolve the dispute before resorting to formal proceedings.

10.2 Binding Arbitration

If informal resolution is unsuccessful, you and Dions agree that any dispute, claim, or controversy arising out of or relating to these Terms, our Services, or the breach, termination, enforcement, interpretation, or validity thereof (collectively, "Disputes") shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, as amended from time to time, rather than in a court of law. The arbitration shall be conducted in English, and the arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

The arbitrator shall have the authority to grant any remedy or relief that a court of competent jurisdiction could order or grant, including injunctive or other equitable relief. The arbitrator's decision shall be in writing and shall explain the legal and factual findings underlying the award.

10.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND DIONS EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A DISPUTE PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND DIONS EACH WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

10.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights or confidential information pending the outcome of arbitration.

10.5 Arbitration Costs

The costs of arbitration, including the AAA administrative fees and the arbitrator's fees, will be allocated in accordance with the AAA Consumer Arbitration Rules. Each party shall be responsible for its own attorneys' fees unless the arbitrator determines that a party's claim or defense was frivolous or made in bad faith, in which case the arbitrator may award attorneys' fees to the prevailing party.

11. Term and Termination

11.1 Duration

These Terms shall remain in full force and effect for as long as you use our Services or maintain an account with Dions, whichever is longer. Certain provisions of these Terms, by their nature, shall survive any termination, including without limitation the sections relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.

11.2 Termination by You

You may terminate your account and cease using our Services at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations incurred prior to termination, including any outstanding payment obligations.

11.3 Termination by Dions

We reserve the right, in our sole discretion, to suspend, disable, or terminate your account and access to our Services at any time, with or without notice, for any reason, including but not limited to:

• Your violation of any provision of these Terms;
• Engaging in fraudulent, abusive, or unlawful activity;
• Failure to pay amounts owed to us;
• Our decision to discontinue all or part of our Services;
• Any reason we deem necessary to protect the safety, security, or integrity of our platform or other users.

Upon termination, your right to use our Services immediately ceases. We shall not be liable to you or any third party for any termination of your access to our Services. Any data or content associated with your account may be deleted after termination in accordance with our data retention policies.

12. Changes to Terms

We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. When we make material changes to these Terms, we will provide notice by:

• Updating the "Last Updated" date at the top of this page;
• Posting a prominent notice on our website;
• Sending an email notification to the address associated with your account, where feasible and appropriate.

Your continued access to or use of our Services after the effective date of any revised Terms constitutes your binding acceptance of the modified Terms. If you do not agree with the updated Terms, you must stop using our Services immediately.

We encourage you to review these Terms periodically to stay informed of any updates. The most current version of these Terms will always be available at pizzadions.rest. It is your responsibility to check this page regularly to ensure you are aware of and agree to any changes.

13. Severability

If any provision, clause, or portion of these Terms is found by a court, arbitrator, or other tribunal of competent jurisdiction to be invalid, illegal, unenforceable, or void for any reason, whether in whole or in part, such provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable. If such modification is not possible, the invalid or unenforceable provision shall be deemed severed from these Terms without affecting the validity, legality, or enforceability of the remaining provisions, which shall continue in full force and effect.

The parties agree that they would have entered into this Agreement even if the invalid or unenforceable provisions had not been included, and the remaining provisions shall be construed to give full effect to the parties' original intent. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

14. Additional Legal Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies or agreements incorporated by reference, constitute the entire agreement between you and Dions with respect to your use of our Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the subject matter hereof.

14.2 No Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights. A waiver by Dions of any breach or default by you shall not constitute a waiver of any subsequent breach or default. No waiver of any provision of these Terms shall be effective unless made in writing and signed by an authorized representative of Dions.

14.3 Assignment

You may not assign, transfer, delegate, or sublicense any of your rights or obligations under these Terms without our prior written consent. Any purported assignment in violation of this section shall be null and void. We may freely assign or transfer our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.

14.4 Force Majeure

Dions shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, epidemics, pandemics, fires, floods, earthquakes, governmental actions, labor disputes, power outages, internet or telecommunications failures, or any other cause beyond our reasonable control (collectively, "Force Majeure Events"). In the event of a Force Majeure Event, we will make reasonable efforts to notify you and resume normal operations as soon as practicable.

14.5 Electronic Communications

By using our Services, you consent to receive electronic communications from us, including notices, disclosures, and other information. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing, to the extent permitted by applicable law, including the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001 et seq.).

14.6 Headings

The section headings used in these Terms are for convenience only and shall have no legal or contractual significance. They shall not be used to interpret or construe the provisions of these Terms.

14.7 California Residents

Under California Civil Code Section 1789.3, California residents are entitled to the following consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

15. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, our Services, or your account, please do not hesitate to contact us using the information provided below. We are committed to addressing your inquiries in a timely and professional manner.